Human Resource & Employment Services
Case studies in human resource & employment services.
ADP: Who sets the limits on the payroll agent?
In January 2026, ADP introduced a new set of ADP Assist agents for employees, managers, HR teams, and payroll practitioners. Read case
Paychex: How far should the platforms converge?
In early August 2026, Paychex had completed its acquisition of Paycor and was reporting strong growth. It also described three proprietary HCM platforms—SurePayroll, Paychex Flex and Paycor—designed for different customer needs. The integration question was no longer only whether the acquisition could add scale. Read case